Great theme with lots of ability to customize. Customer support is responsive and very helpful.
I loved the look of this theme from the beginning, when I was looking for the "right" theme for my online store. The theme offers a lot of possibilities. When I was having trouble with the map implementation twice I got instant support from the team and was able to solve the problems in a short amount of time. Thumbs up!
The theme is stunning and has so much capability - it can feel a lot to get your head around but honestly it’s well worth it. I would not swap themes now as it is everything I need and more, plus the support team are ace! Amanda
I received an outstanding support from Mark. He really cared to solve my issues, was super clear in the recommendations. A Gold Medal, and more !
Over the last few months, I’ve reached out to the Groupthought team quite a bit, and every time I’ve received amazing support. If you’re thinking about getting this theme, I’d highly recommend it. On the surface, it might not seem like it, but the theme is highly versatile, and with Mark’s support, you should be able to set up your ideal store. Recommend it. 10/10
⭐⭐⭐⭐⭐ This theme is a game-changer! It's sleek, and customizable, and the support team is outstanding. Mark Robinson, in particular, went above and beyond to ensure I had a smooth experience. Highly recommended!
I've had great experience with this theme. The support/developers are efficient, knowledgable and have helped immensely through my sticking points. The theme offers everything we needed for this project. As someone who has worked with many themes, I can honestly say I'll be using this one again for future projects.
We have been using the Shopify Pipeline theme for many years and just recently upgraded our website with the newest version of the theme. We love the clean and modern look and all the customizable options that help showcase our work. The support was top notch! The team was very responsive and super helpful with all of our customization questions. Highly recommend this theme!
I've been using this theme for 7 years now and I still love it. Regular updates are great, so is the documentation on how to implement certain features. Easy step-by-step guides. I definitely recommand!
Great support! Urgent issue addressed and fixed expeditiously. Mark did a great job. Thanks!
We couldn't be happier with our decision to purchase the Pipeline theme for our Shopify store. From the moment we implemented it, the theme transformed our site into a sleek, professional, and aesthetically pleasing platform that has significantly enhanced our customers' shopping experience . Their customer support is 100/100 A++
Terrible speed results. :( Not happy with the purchase. compare to other themes. Hope they will improve on this and add more modern and customizable sections.
Great support! We had an issue with the search bar, and Mark fixed it in less than 24 hours.
They are impossible to get a hold of if you have any issues with the theme. I'm using Pipeline and the color swatches don't work. Zero support form the theme developer. I reached out 5 days ago.
We've used this theme for a while, but recently completed a much-needed theme version update. The new theme makes it so easy to edit the as a smaller team that doesn't have an in-house developer. With that said, I'm here to write a review because I've been so pleased with the assistance we received from the Pipeline support team (shout out to Mark). They have been incredibly helpful!
Had a minor issue with theme but Pipeline support team were nice enough to reply during the holidays to ensure my issue got resolved.