Shiprocket

Shipping Assurance for eCommerce

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Starts from $17/mo

4.3 on Shopify

Key Features

Delivery Date Predictions

Real-Time Tracking:

Next-day COD Payments

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Overview

Shiprocket Promise is a delivery assurance tool designed to improve the post-purchase experience for eCommerce businesses. By providing precise delivery timelines and real-time updates, Shiprocket Promise builds trust and reduces customer queries about order status.Once integrated with Shopify, it offers features like delivery date predictions, tracking notifications, and proactive delay alerts. With Shiprocket Promise, Shopify store owners can manage customer expectations, minimize delivery-related escalations, and induce long-term loyalty.

For Shopify owners looking to deliver a transparent and reliable shipping experience, Shiprocket Promise is a must-have tool.

Features

Delivery Date Predictions: Provide accurate delivery timelines at checkout.
Real-Time Tracking: Keep customers informed with automated shipment updates.
Next-day COD Payments: Get your order to customer quickly and increase your cash flow with COD.
Proactive Alerts: Notify customers of delays before they reach out.
Shopify Integration: Sync seamlessly with your Shopify store for a hassle-free setup.
Analytics Dashboard: Gain insights into delivery performance and optimize logistics.

Strengths

Improves customer satisfaction with clear delivery expectations.
Reduces customer service queries related to shipments.
Boosts trust and loyalty with transparent communication.

Drawbacks

Accuracy of predictions depends on courier partners.
Limited customization options for tracking notifications.

Guide

Sign Up for Shiprocket: Create an account on Shiprocket’s platform.
Install Shiprocket Promise: Integrate the app with your Shopify store.
Configure Delivery Timelines: Set delivery date rules based on shipping zones and couriers.
Enable Notifications: Customize and automate tracking updates for customers.
Monitor Performance: Use analytics to track delivery success rates and optimize your shipping process.

Pro Tip: Highlight delivery promises prominently on product pages to boost conversions.

Pricing

Basic plan starts at $17/ month. Free plan also available.

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