Yotpo

Build Trust with Reviews & Customer Content

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Starts from 79/mo

4.8 on Shopify

Key Features

Review Collection

Customizable Display

User-Generated Content

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Overview

Yotpo is a powerful platform for collecting, managing, and showcasing product reviews and user-generated content (UGC). Yotpo seamlessly integrates with Shopify and helps store owners boost trust, drive sales, and improve customer retention by highlighting authentic customer feedback.Yotpo’s advanced features include automated review requests, customizable widgets, and AI-powered sentiment analysis. From product ratings to photo reviews, Yotpo enables Shopify store owners to use social proof effectively and build lasting brand credibility.

For Shopify businesses wanting to grow through customer support, Yotpo is an invaluable tool.

Features

Review Collection: Automate review requests via email or SMS.
Customizable Display: Showcase reviews with sleek, customizable widgets.
User-Generated Content: Collect and display photos and videos from customers.
AI Sentiment Analysis: Analyze customer feedback to uncover insights.
Shopify Integration: Sync reviews directly with your Shopify store for easy management.
Social Sharing: Share reviews and UGC across social media platforms.

Strengths

Builds trust with authentic customer feedback.
Drives sales with on-site and social proof.
Highly customizable review display options.

Drawbacks

Advanced features require higher-tier plans.
Setup can be complex for first-time users.

Guide

Install Yotpo: Add Yotpo from the Shopify App Store and connect it to your store.
Customize Review Requests: Set up automated emails or SMS to collect reviews.
Display Reviews: Add widgets to product pages, homepage, or checkout pages.
Leverage UGC: Encourage customers to share photos or videos and feature them prominently.
Analyze Feedback: Use AI sentiment analysis to improve products and customer experience.

Pro Tip: Offer incentives like discounts for customers who leave reviews to increase participation.

Pricing

Starter Plan: $79/month - Up to 500 orders per month.Includes beautiful on-site display, powerful tools to collect and share content, and support center tutorials.
Pro Plan: $169/month -
Up to 500 orders per month.Includes everything in the Starter plan, plus seller ratings, robust insights, performance metrics, and 24/7 live chat and email support.
Premium Plan: $699/month -
Up to 1,000 orders per month.Includes everything in the Pro plan, plus AI tools to improve reviews, smart segmentation and collection flows, and a dedicated optimization strategist.

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