Check it out

Zoko Website Image

Starts from 4.99$/mo

4.6 on Shopify

Key Features

WhatsApp Integration
Unlimited Conversations
Marketing & Customer Support Automation

Check it out

Overview

Zoko is a powerful platform designed to integrate WhatsApp with your business, enabling streamlined communication with customers across various channels, including Shopify and Instagram. Zoko allows businesses to manage customer interactions at scale, from marketing conversations to support, all via WhatsApp. With Zoko, eCommerce stores can leverage WhatsApp for order tracking, promotions, and customer support, while also integrating other platforms such as Facebook, Instagram, and Shopify.

Zoko's focus is to provide businesses with a seamless, automated solution that simplifies communication, enhances customer experiences, and drives sales. Perfect for businesses of all sizes, Zoko’s easy-to-use platform gives you everything you need to automate and personalize your marketing and customer support workflows, all while minimizing manual work.


Features

  • WhatsApp Integration: Easily connect your Shopify, Instagram, and Facebook to WhatsApp for a seamless communication experience.
  • Unlimited Conversations: Enjoy unlimited conversations across your channels with different pricing plans based on your needs.
  • Marketing & Customer Support Automation: Automate your marketing campaigns, follow-ups, and customer support messages through WhatsApp.
  • Multi-Channel Support: Connect with your customers across Facebook, Instagram, and WhatsApp, all from a single dashboard.
  • Platform Fees: Zoko provides free platform fees for channels like Facebook and Instagram. For WhatsApp, there is a nominal fee per conversation.
  • Easy Setup: No technical expertise is required, making it accessible for businesses looking to quickly scale their communication efforts.

Strengths

  • Comprehensive Integration: Seamlessly integrates WhatsApp with your business, including Shopify, Facebook, and Instagram.
  • Scalable: Zoko’s platform is designed for both small businesses and large enterprises, with plans that grow with your business.
  • Automation: Automates customer interactions to help scale your business and reduce manual work.
  • Affordable Platform Fees: With only a small fee for WhatsApp conversations, the pricing is cost-effective for businesses looking to reach customers on a global scale.

Drawbacks

  • Platform Fees: While the core functionality is affordable, there are fees for WhatsApp and Shopify integrations that may increase as your business grows.
  • Custom Pricing for Enterprise: The enterprise plan requires custom pricing, which might be challenging for smaller businesses to estimate costs upfront.

Guide

  1. Sign Up and Set Up Your Account: Go to Zoko’s website and sign up for a free account.
  2. Connect Your Channels: Connect WhatsApp, Instagram, Facebook, and Shopify to Zoko’s dashboard.
  3. Automate Your Messages: Set up automated marketing campaigns, customer support responses, and order tracking messages.
  4. Start Communicating: Use Zoko to engage with your customers across all channels in real-time.
  5. Monitor and Optimize: Track your conversations, performance, and customer engagement through Zoko’s easy-to-read analytics dashboard.

Pricing

Free Plan: $0/month

  • Includes basic functionality for WhatsApp integration with limited features.
  • Platform Fees: Facebook and Instagram - Free; WhatsApp - Free for basic usage.

Limitless Plan: $34.99/month

  • Includes unlimited conversations, but charges $0.015 per conversation for WhatsApp.
  • Platform Fees: Facebook and Instagram - Free; WhatsApp - $4.99/month for Shopify integration.

Plus Plan: $59.99/month

  • Includes additional features for Shopify integration and more, with pricing per conversation.
  • Platform Fees: Facebook and Instagram - Free; WhatsApp - $4.99/month for Shopify integration.

Elite Plan: $109.99/month

  • Comprehensive plan for businesses needing more features and integrations with higher limits for WhatsApp conversations.
  • Platform Fees: Facebook and Instagram - Free; WhatsApp - $4.99/month for Shopify integration.

Max Plan: $399.99/month

  • Best for large businesses with unlimited integrations, including unlimited conversations and additional customer support features.
  • Platform Fees: Facebook and Instagram - Free; WhatsApp - Free for basic usage; Extra per conversation charges.

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